Technical Support

TinkerGen designed Products

Most information (documentation, specification, datasheets, software etc..) for our own products are available each product's page (Navigate to document link). Some of the most frequently asked questions are archived at Documentation Page. Please search there before posting.
 
Technical Support can only help suggest products to purchase, and ensure that those products are working as expected. While asking for technical support please provide detailed information about your setup (Product Name & Version, Photo of hardware Setup, connection diagram, Software Library used, Software IDE used etc..). This will help us reproduce the issue at our environment and provide you a quick solution. Please send mail to techsupport@chaihuo.org or contact@chaihuo.org for technical support.